KEPUASAN MAHASISWA TERHADAP PELAYANAN PERPUSTAKAAN DI LINGKUNGAN UNIVERSITAS LANCANG KUNING TAHUN 2016
Amelia, Vita; Dul Hakim, Triono
Unilak’s library contains a collection of reference books, research journals,
documents and other important information which support the learning process
for students. As the information resource, it needs to complete its facilities such
as books collection. The library keeps increasing the numbers of books but not
all of them are needed by the users. Besides, the library should provide good
service from the librarians in order it can satisfy the users. Comfort is another
element which may determine the users’ spending time in the library. Thus, the
library management needs to evaluate its service. Related to that, this study is
conducted to identify the level of satisfaction of the users towards the service
provided by Unilak’s library management. Moreover, it is done to show which
facilities are priority to be paid attention as well as for the reference of the policy
makers to decide for better development.
Keywords: Satisfaction, Library, Services, Unilak
documents and other important information which support the learning process
for students. As the information resource, it needs to complete its facilities such
as books collection. The library keeps increasing the numbers of books but not
all of them are needed by the users. Besides, the library should provide good
service from the librarians in order it can satisfy the users. Comfort is another
element which may determine the users’ spending time in the library. Thus, the
library management needs to evaluate its service. Related to that, this study is
conducted to identify the level of satisfaction of the users towards the service
provided by Unilak’s library management. Moreover, it is done to show which
facilities are priority to be paid attention as well as for the reference of the policy
makers to decide for better development.
Keywords: Satisfaction, Library, Services, Unilak
Detail Information
- Publisher
- Faculty of Humanities, Universitas Lancang Kuning
- Tahun
- 2017
- Bahasa
- id
- Last Updated
- 2019-10-21T10:23:27Z
Subjects / Keywords
Akses Dokumen
Hak Cipta & Lisensi
Konten ini bersumber dari Repositori Institusi Kemendikdasmen.
Hak cipta dimiliki oleh institusi pencipta karya. Dilisensikan di bawah Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0).
Metadata di-harvest melalui protokol OAI-PMH sesuai SK Sekjen Kemendikbudristek No. 18/M/2022.
Karya Umum
Filsafat
Agama
Ilmu-ilmu Sosial
Bahasa
Ilmu-ilmu Murni
Ilmu-ilmu Terapan
Kesenian, Hiburan, dan Olahraga
Kesusastraan
Geografi dan Sejarah